Kellie Westbrook

Kellie is the law firm office manager at Carlson & Work, where she plays a central role in ensuring the firm operates with efficiency, professionalism, and heart. Kellie grew up skiing with her family and competing in races—a foundation that shaped her competitive spirit and strong work ethic.

Before joining the legal field, Kellie spent over a decade in customer service, where she earned multiple awards for her outstanding communication, problem-solving abilities, and leadership in high-pressure environments. Today, she draws on that experience to manage day-to-day operations, support a high-performing legal team, and create a welcoming environment for every client who walks through the door.

Kellie is known for her attention to detail, calm under pressure, and ability to juggle a hundred moving parts without missing a beat. Whether coordinating with attorneys, managing staff needs, or improving office workflows, she’s the glue that keeps the firm running smoothly.

Outside the office, Kellie enjoys a full and vibrant home life with her husband and their family of five children. Together, they love traveling to paranormal hot spots, always hoping to capture the ultimate ghost sighting. When relaxing at home, Kellie indulges her love of true crime documentaries and finds laughter in rewatching The Office.

With a sharp mind for operations and a deep compassion for others, Kellie brings both structure and soul to Carlson & Work.